789h is committed to protecting the personal data of every Filipino player who registers and plays on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, who we share it with, and what rights you have as a data subject under Philippine law.
This Privacy Policy ("Policy") is issued by the operator of 789h ("789h," "we," "us," "our"), the online gambling platform accessible at https://789h.biz and all associated subdomains and mobile-optimised interfaces (collectively, the "Platform"). 789h operates under a license issued by the Philippine Amusement and Gaming Corporation ("PAGCOR").
This Policy governs the collection, use, storage, disclosure, and protection of personal data submitted by or collected about individuals who access or use the 789h Platform ("Players," "Users," "you"). It applies to all personal data processed by 789h regardless of the medium through which it is collected — including our website, any mobile-web interface, and all customer support channels.
789h processes personal data in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, the issuances of the National Privacy Commission ("NPC"), and applicable PAGCOR data handling requirements. By registering a 789h account or continuing to use the Platform, you acknowledge that you have read and understood this Policy in its entirety.
789h collects personal data through several channels, including information you provide directly during registration and KYC, information generated by your use of the Platform, and information received from third-party service providers. The categories of personal data we collect are set out below.
| Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number, ID document images | Registration & KYC form |
| Contact Data | Philippine mobile number, email address (if provided), residential address | Registration form |
| Financial Data | GCash / Maya account reference, bank account details (for withdrawal verification), deposit and withdrawal transaction records | Cashier & payment processor |
| Gaming Data | Bet history, game session logs, win/loss records, bonus claims, RTP statistics | Platform activity |
| Technical Data | IP address, device type and OS, browser type, session timestamps, login history, geolocation (country/region level) | Automatic collection |
| Communications Data | Support chat transcripts, SMS messages, complaint records | Support channels |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, cooling-off periods, problem gambling risk assessments | Account settings & RG program |
789h does not collect sensitive personal information beyond what is strictly required for identity verification, KYC compliance, and PAGCOR-mandated responsible gaming assessments. We do not collect biometric data, health records, or political/religious affiliation data.
789h processes your personal data for the following specific, legitimate purposes:
789h does not use your personal data for unsolicited marketing communications unless you have expressly opted in to receive promotional messages. You may withdraw marketing consent at any time by contacting support.
Under the Data Privacy Act of 2012 and its Implementing Rules, 789h relies on the following legal bases for the processing of your personal data:
789h does not sell your personal data to any third party for commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent necessary for each stated purpose:
All third parties with whom 789h shares personal data are contractually required to process such data only for the specified purpose and to implement appropriate technical and organisational security measures.
789h uses cookies and similar tracking technologies on the Platform to operate core website functions, maintain your login session, detect fraud, and analyse aggregate usage patterns. The categories of cookies used are:
789h does not use third-party advertising or behavioural targeting cookies. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your 789h account.
789h retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure, or such longer period as may be required by PAGCOR regulations, the Anti-Money Laundering Act, or other applicable Philippine law. This retention period reflects PAGCOR's requirement that licensed operators maintain complete and retrievable player records for regulatory audit purposes.
Gaming transaction records, KYC documentation, and AML monitoring data are retained for the maximum period required by the relevant regulation. Data that is no longer required for any lawful purpose is securely deleted or permanently anonymised.
789h implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
While 789h employs robust security infrastructure, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a real risk to your rights and freedoms, 789h will notify the NPC within 72 hours and will inform affected players within a reasonable timeframe as required by the DPA.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 789h:
You have the right to be informed that your personal data is being collected and processed, the purposes for which it is processed, and the identity of any third parties who receive it. This Policy fulfils that obligation.
You may request a copy of the personal data 789h holds about you, including information about how it is being processed. Requests will be fulfilled within 15 business days subject to identity verification.
If any personal data 789h holds about you is inaccurate, incomplete, or outdated, you may request that it be corrected. Note that corrections to KYC data require submission of updated documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to 789h's legal and regulatory retention obligations — we cannot delete data that we are required to retain under PAGCOR regulations or the AMLA.
You may object to the processing of your personal data on grounds relating to your particular situation, where processing is based on legitimate interests. You may also object to processing for direct marketing purposes at any time with immediate effect.
You may request that your personal data be provided to you in a structured, commonly-used, and machine-readable format, where technically feasible and where processing is based on consent or contract performance.
If you believe 789h has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Subject Rights Request." 789h will acknowledge your request within 3 business days and fulfil it within the timeframe required by the DPA.
789h does not knowingly collect personal data from any individual under the age of twenty-one (21). The 789h Platform is strictly limited to adults who satisfy the PAGCOR-mandated minimum age requirement. Our KYC process is specifically designed to verify that no player under 21 can access the Platform's gaming services.
If 789h becomes aware that personal data has been collected from an individual under 21, that account will be immediately closed and any data collected will be deleted to the extent permitted by applicable regulatory retention requirements.
The 789h Platform may contain references to third-party content operated by game providers or payment processors. This Policy does not apply to any third-party websites, applications, or services. 789h is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any third-party services you access in connection with using 789h.
Some of the third parties with whom 789h shares data (including game software providers and cloud infrastructure providers) may be located outside the Philippines. Where personal data is transferred outside the Philippines, 789h ensures that appropriate safeguards are in place in accordance with NPC guidelines, including contractual data processing agreements that require recipient parties to implement data protection standards equivalent to those required under the Data Privacy Act.
789h may update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable Philippine law, PAGCOR requirements, or NPC guidance. Material changes will be communicated to registered players via SMS notification or via a prominent notice on the Platform prior to the change taking effect.
The effective date of the current version of this Policy is displayed at the top of this page. Your continued use of the 789h Platform following any update constitutes your acknowledgment of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or 789h's data processing activities, please contact our Data Privacy Officer:
For complaints not resolved by 789h's DPO, you may escalate to the National Privacy Commission of the Philippines.
789h processes all personal data in accordance with Republic Act No. 10173 — the Philippine Data Privacy Act — and the issuances of the National Privacy Commission. Filipino players are protected by the full force of Philippine data protection law.
Every byte of data transmitted between your device and 789h's servers is protected by 256-bit SSL encryption — the same standard used by Philippine banks for online banking. Your GCash reference numbers, ID documents, and account data never travel in plain text.
789h does not sell, rent, or trade your personal data to third-party marketers, data brokers, or advertisers. Your data is used only to operate your account, process your transactions, and fulfil 789h's regulatory obligations — nothing else.
789h has a designated Data Privacy Officer responsible for overseeing compliance with the Data Privacy Act and responding to data subject rights requests. A direct contact path to the DPO is available to all registered players at any time.
All identity data collected by 789h is gathered specifically to meet PAGCOR KYC requirements and Philippine AML obligations. We collect only what regulations require — not more. KYC documents are stored in encrypted, access-controlled environments.
Every 789h player has the right to access, correct, delete, and port their personal data — rights guaranteed by the Data Privacy Act. 789h fulfils rights requests within the NPC-mandated timeframes, with no bureaucratic runaround or unnecessary delays.
789h is a PAGCOR-regulated casino built for Filipino players — with proper data protection, instant GCash payouts, and 24/7 Filipino support. All players must be 21 years or older.
Must be 21+ to play. 789h is regulated by PAGCOR. Gambling involves financial risk — play responsibly.